Support

Didn't Receive Your Files?

Your custom subliminal audio is delivered within 5 minutes of purchase. If you haven't received it:

Getting the Most From Your Audio

Your order includes two versions of your custom subliminal audio:

• Masked Version: Your affirmations are layered beneath calming ambient sounds. Great for focused listening sessions or meditation.
• Ultrasonic Version: Your affirmations are frequency-shifted above normal hearing range. Perfect for playing in the background while you work, study, or sleep.

Recommended Listening

• Listen for at least 20-30 minutes per day for best results
• Use headphones for the masked version
• The ultrasonic version can be played through any speaker
• Consistency matters more than duration — daily listening is key
• Many users notice shifts within 2-4 weeks of consistent use

Audio Won't Play?

• File format: Your files are delivered as MP3s, compatible with virtually all devices and players.
• Can't hear the ultrasonic version? That's by design — the affirmations are above the normal hearing range. The file is not silent or broken.
• Playback is choppy or distorted: Try downloading the file again from your delivery email. If the issue persists, try a different audio player.
• Mobile playback: Save the file to your device rather than streaming from the email link for uninterrupted listening.

Payment & Refund Questions

• Payment: We accept all major credit and debit cards through Stripe. Your payment is processed securely.
• Receipt: A receipt is sent to your email automatically after purchase.
• Refund policy: We offer a 180-day money-back guarantee. See our full refund policy for details.
• Name spelled wrong? Email us and we'll regenerate your audio with the correct name at no charge.