Support | Seismic Mind Shifts

Support

Need help with your Shift Sequence? Find answers below or reach out to our team.

Email Support

We respond within 24–48 hours.

support@seismicmindshifts.com

FAQ

Quick answers to common questions.

View FAQ →
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Delivery Details

Track formats, file specs, and more.

Delivery & Technical →

Your Shift Sequence is delivered within 5 minutes of purchase. If you haven't received it:

01

Check Your Email

Look for a message from Seismic Mind Shifts with your download links. Check spam and junk folders.

02

Check the Right Inbox

Download links go to the email address you used during checkout. Make sure you're checking the correct account.

03

Still Nothing?

Email support@seismicmindshifts.com with your order email and we'll resend your links right away.

Follow The Protocol

Your Shift Sequence includes three tracks — Masked, Masked + Theta, and Ultrasonic — each built around your name and goals using Deep Pattern Architecture™. The Protocol is your step-by-step listening guide: which track to use, when, and how to handle Tremors as your patterns shift.

Read The Protocol →
Masked Ocean waves. Work, relaxation, general listening.
Masked + Theta Brainwave entrainment. Meditation, sleep, deep sessions.
Ultrasonic Silent. Office, public spaces, layered with music.

File format: Your files are delivered as high-quality MP3s, compatible with all devices and players.

Ultrasonic sounds silent? That's by design — the affirmations are above the range of conscious hearing. The file is working correctly.

Choppy or distorted? Re-download from your delivery email. If the issue persists, try a different audio player.

Mobile playback: Save the files to your device rather than streaming from the email link for uninterrupted listening.

Payment

All major credit and debit cards accepted through Stripe. Your payment is processed securely.

Receipt

A receipt is sent to your email automatically after purchase.

Refund Policy

We offer a 180-day money-back guarantee. See our full refund policy for details.

Name Spelled Wrong?

Email us and we'll regenerate your audio with the correct name at no charge.

Can't find what you need? Email us at support@seismicmindshifts.com with your order email address and a description of the issue. We respond within 24–48 hours.