Refund & Satisfaction Policy

Last Updated: November 12, 2025

The 180-Day Commitment-Based Guarantee

At Seismic Mind Shifts, LLC, we stand behind the quality and transformative potential of every custom subliminal affirmation audio we create. Each audio is uniquely generated using your personal name and stated goals through our proprietary process. Because results depend on consistent listening and self-reflection, your engagement is a key part of the experience.

To ensure you have every opportunity to experience the benefits, we offer our 180-Day Commitment-Based Guarantee.

1. Duration

You have 180 days (6 months) from the date of purchase to evaluate your results.

2. Commitment Requirement

To qualify for a refund, you must demonstrate a good-faith commitment to the process by:

2.1 Listening Consistently

You must listen to your personalized subliminal audio at least once daily for 60 consecutive days.

2.2 Maintaining a Reflection Journal

You must keep a brief written record of your experience for those 60 days. This may include:

• Thoughts and ideas
• Observations and reflections
• Noticeable shifts—whether subtle or significant
• Changes in mindset, focus, mood, habits, or self-perception

2.3 Honest Feedback

At the end of your 60-day listening period, if you've noticed no measurable changes in mindset, focus, mood, habits, or self-perception, you may request a full refund.

3. How to Request a Refund

To initiate a refund request:

1. Email support@seismicmindshifts.com with the subject line "Refund Request – 180-Day Guarantee"
2. Include the following information:
   • Your order number
   • A short summary of your 60-day experience
   • A screenshot, file, or simple copy of your journal entries
   • An honest statement confirming that you followed the program and noticed no meaningful results

Important: Refund requests must be submitted within 180 days of your original purchase date.

4. Our Promise

If you've genuinely completed the 60-day commitment and found no benefit:

• We will promptly refund 100% of your purchase price
• You may keep your custom subliminal audio and any related materials as a thank-you for your time and trust in our process

5. Why This Policy Exists

Because every Seismic Mind Shifts audio is custom-crafted using your personal data and goal profile, it cannot be resold or repurposed. Our 180-day conditional guarantee ensures that:

• You give the process a fair and genuine attempt
• We maintain integrity in protecting our custom creative work
• Both you and our team share accountability for your transformation

6. Exceptions

Refund requests that do not meet the above conditions will not qualify. Specifically:

• Requests without proof of consistent listening (60 consecutive days)
• Requests without a journal record of your experience
• All purchases outside the 180-day window are final

7. Technical Issues and Quality Guarantee

In addition to our satisfaction guarantee, we guarantee the technical quality of your audio files.

7.1 What We Will Fix

If you experience any of the following technical issues, we will regenerate your audio files at no additional charge:

• Corrupted or Unplayable Files: Audio files that won't play on standard devices
• Incorrect Name: Your name was spelled incorrectly or not embedded properly
• Missing Files: You did not receive one or both audio tracks (Masked or Ultrasonic)
• Audio Quality Issues: Significant distortion, noise, or technical defects (not subjective preferences)

7.2 How to Report Technical Issues

Contact us within 30 days of purchase with:

• Your order email address
• Detailed description of the technical issue
• Screenshots or error messages (if applicable)

We will investigate and resolve the issue promptly, typically within 24-48 hours.

8. Contact

For questions about this policy or to request a refund, contact:

9. Legal Disclaimer

This Refund & Satisfaction Policy is part of our Terms of Service. By making a purchase, you acknowledge that you have read, understood, and agree to this policy. This policy complies with consumer protection laws, including those governing digital products and services.

By completing your purchase, you acknowledge and accept this Refund & Satisfaction Policy and our 180-Day Commitment-Based Guarantee.